These Terms of Use govern your relationship with DropEase Solutions and outline your rights, responsibilities, and the conditions under which our services are provided. By using our services, you agree to these terms in full.
COPYRIGHT
All content created by DropEase Solutions for the client will be owned entirely by the client. We do not retain any copyright or ownership over the content once it has been delivered according to the agreed terms. Clients are free to publish, edit, or use the content as they wish.
PAYMENT
We require 100% advance payment for all services listed on our website. Clients are responsible for any transaction fees, taxes, or additional charges incurred during the payment process.
REVISIONS
We offer unlimited revisions on completed work, provided the request is made within 14 days of delivery. Revisions will be prioritized based on the urgency of the original order, with a minimum turnaround time of 24 hours. Revisions are applicable once the work has been delivered and marked as “Waiting for Customer Approval.”
Clients can request revisions by contacting their assigned Project Manager via email to ensure all original requirements are met. As our work is delivered in editable formats (e.g., Microsoft Word), clients are welcome to make personal changes before publishing to fully align the content with their vision.
CHANGE OF MIND
At DropEase Solutions, we understand that preferences may change. However, we do not offer refunds for change-of-mind requests. We encourage clients to carefully evaluate their needs and project scope before confirming orders.
PROJECT REQUIREMENTS
All project requirements will be discussed and finalized before the project begins. Any disputes related to service delivery will be resolved based on the initial agreement, these Terms of Use, and fair business practices.
REFUND POLICY
We offer refunds only under specific conditions. While DropEase Solutions does have a refund policy, it is subject to limitations and is not unconditional. Refunds may be granted in special cases that meet the following criteria:
Refunds Will Be Void If:
- A custom or discounted package was selected.
- Revisions were requested beyond the initial concepts.
- The client remains unresponsive for more than 14 days without notice.
- The project is placed on hold at the client’s request.
- Any of our policies have been violated.
- The creative brief lacks essential information.
- The client’s business changes its name or shuts down.
- Refund requests are due to reasons unrelated to our services (e.g., partner disagreement, change of mind).
- Multiple revision rounds have been approved by the client.
WEBSITE USAGE TERMS
DropEase Solutions, including its affiliates, employees, and associates, shall not be held liable for any loss or damages arising from errors, omissions, or inaccuracies in the content available on this website.
By using our website and services, you agree to indemnify, defend, and hold harmless DropEase Solutions, its affiliates, officers, employees, and agents from any claims, damages, or liabilities resulting from:
- Your use of the website and its services.
- Your violation of these Terms of Use.
- Your infringement of any third-party rights, including but not limited to intellectual property, privacy, or publicity rights.
Using this site or entering into this agreement does not establish any joint venture, partnership, employment, or agency relationship between you and DropEase Solutions.